Program-Specific Configuration
Shape billing, workflow, capacity, appointments, reminders, and approvals around the actual program.
PROGRAMS
Configure the work the way your organization actually delivers it.
Programs are the operating blueprint behind SecureCare services. Each program belongs to a facility and defines billing, capacity, workflow, staff permissions, appointments, reminders, signatures, inventory-linked line items, and more.
Beds When Needed
Residential programs can require bed assignment with ordered bed lists and availability rules.
Line Items That Become Services
Program charges are defined line by line and snapshotted onto the service when it is created.
Customer-Facing Rules
Control appointments, reminders, payment plans, insurance, promo codes, and signatures by program.
Permission Overrides
Tighten or extend staff authority per program, flag by flag.
HOW IT WORKS
Define the Program to Deliver Services.
SecureCare snapshots program line items onto the service so later program edits do not rewrite work already in flight. That preserves the historical and billing context of the service that was actually delivered.
Define the Program
Choose the lead staff member, name, description, and facility.
Configure Billing
Set line items, billing model, insurance, funding, and payment-plan rules.
Configure Workflow
Set capacity, approvals, beds, appointments, reminders, and signatures.
Assign Staff
Apply program-specific permissions where the work requires tighter control.
Deliver Services
Create services from a configuration snapshot that remains stable even if the program later changes.
A CLOSER LOOK
A service inherits the program as it existed when the service was created.
SecureCare snapshots program line items onto the service so later program edits do not rewrite work already in flight. That preserves the historical and billing context of the service that was actually delivered.
Billing can be flat, hourly, daily, or monthly.
Programs can allow rolling free services, insurance, promo codes, facility donation funds, and payment plans.
Capacity is enforced per day of service.
Approvals can be required, and creators cannot approve their own work.
Inventory-linked line items can decrement stock when the service is completed.
Appointment-enabled programs can use customer reminders and assigned signature documents.
KEY CAPABILITIES
Programs built around the real workflow.
Lead Staff & Facility
Anchor each program to a facility and responsible lead.
Beds
Require, name, bulk-create, reorder, and protect active bed assignments.
Line Items
Define customer charges and optional medical billing codes.
Inventory Links
Associate service line items with facility inventory.
Billing Models
Support flat, hourly, daily, or monthly pricing.
Financial Rules
Control insurance, promo codes, donation-fund eligibility, and payment-plan limits.
Capacity & Approval
Enforce daily capacity and approval rules.
Appointments & Reminders
Control public/internal appointment behavior and reminder settings.
Signature Documents
Assign required document templates when appointments are enabled.
Program Permissions
Override facility permissions per flag at program level.
Volunteers
See opportunities tied specifically to the program.
Payments
Review payments collected against services in the program.
CONNECTED ACROSS SECURECARE
Part of one connected platform.
Make each program as simple or as structured as the work requires.
PEOPLE. PURPOSE. POSSIBILITIES.
Make each program as simple or as structured as the work requires.
