Matrixed Permissions
Override authority per flag at organization, facility, and program level.
STAFF MEMBERS
Permissions that match the real job — by organization, facility, and program.
SecureCare Staff Members combines organization identity with location-aware and program-specific access, work schedules, time-approval authority, employment status, onboarding, documents, and self-managed personal information.
Assignments That Define Scope
Connect staff to facilities and programs so access follows where they actually work.
Schedules That Drive Booking
Facility-specific work schedules are the source of truth for appointment availability.
Separate Reporting & Approval Lines
Reports To and time-approver authority are intentionally managed as different relationships.
History Without Losing Access Control
Termination revokes access while preserving the staff member’s operational history.
HOW IT WORKS
Invite the Staff Member to Change or Terminate.
A staff member can have one permission at the facility level and a different value for the same permission in a specific program. SecureCare resolves access per flag rather than forcing a single all-or-nothing role.
Invite the Staff Member
Create the record and send the invitation to establish account access.
Assign Scope
Connect facilities and programs.
Set Permissions & Schedule
Define what the staff member can do and when they are available at each facility.
Work Across SecureCare
Appointments, cases, services, payments, and time entry use the staff record as context.
Change or Terminate
Preserve history while updating assignments, permissions, and active access.
A CLOSER LOOK
The permission model is built for matrixed organizations.
A staff member can have one permission at the facility level and a different value for the same permission in a specific program. SecureCare resolves access per flag rather than forcing a single all-or-nothing role.
Facility assignment can expose all programs at that facility subject to permission rules.
Program assignment can narrow scope to named programs.
Work schedules can differ by facility and include single-day overrides.
Customer self-booking reads staff availability from these schedules.
Reports To does not automatically define who may approve the staff member’s time.
Cloning a staff member can copy selected setup such as permissions, assignments, schedule pattern, and time approvers.
KEY CAPABILITIES
Staff Members built around the real workflow.
Organization Role
Maintain the staff member’s organization-level role and base access.
Facility Overrides
Tighten or extend permissions for a specific location.
Program Overrides
Override individual flags again for a specific program.
Facility Assignments
Connect staff to the facilities where they work.
Program Assignments
Narrow staff access to specific programs when needed.
Work Schedules
Maintain recurring facility-specific availability and one-off overrides.
Reports To
Represent the organizational reporting line.
Time Approvers
Separately control who may approve whose time.
Invitation & Onboarding
Invite new staff to complete account setup and self-managed profile details.
Termination
Revoke access without deleting the historical record.
Clone Staff Setup
Reuse selected configuration from an existing staff member.
Documents & Signatures
Keep staff files and completed signature documents attached to the staff record.
CONNECTED ACROSS SECURECARE
Part of one connected platform.
Give staff the access they need for the work they do — without turning everyone into an administrator.
PEOPLE. PURPOSE. POSSIBILITIES.
Give staff the access they need for the work they do — without turning everyone into an administrator.
